SS1 - Navigating the VBC Reality: A Practical Path for FQHCs to Maximize Revenue, Reduce Administrative Costs and Improve Outcomes - SOLUTIONS SPOTLIGHT

Community Health Centers are operating in a complex, hybrid payment world where fee-for-service and value-based care expectations run in parallel. Leaders must secure margin, meet rising quality demands, support overwhelmed teams, and navigate an increasingly complex regulatory and reporting landscape.

This session offers a pragmatic framework for staying ahead of value-based care performance without adding operational resources. Drawing on real examples from health centers nationwide, we will explore how contract intelligence and automated patient engagement work together to reliably improve clinical outcomes, strengthen financial results, and reduce staff strain.

We’ll illustrate how timely visibility into contract requirements, attribution, and performance drivers pairs with scalable, patient-centered outreach to create the infrastructure organizations need to stay proactive. By aligning managed care contract requirements with how patients are reached and supported, leaders can enable automated workflows to close care gaps, reduce no-shows, improve chronic care follow-through, and strengthen performance on metrics tied directly to reimbursement.

Participants will leave with actionable insights on building coordinated systems across quality, population health, VBC, Finance and contracting teams. They will walk away with a clear blueprint for succeeding in a dual fee for service and value based care environment through improved intelligence, stronger engagement, and better results.